HAVE QUESTIONS?

Frequently Asked Questions

Do you ship internationally?

Mirrror Collection offers worldwide shipping so customers across the globe can enjoy our hair collection. Shipping rates and delivery times may vary by destination and will be calculated at checkout.

How long will my order take?

All orders from Mirrror Collection require a 3-5 business days processing period before shipment.

Domestic Shipping: Once processed, orders typically arrive within 3-7 business days, depending on your location and shipping method selected.

International Shipping: Delivery times vary by destination and customs processing, usually taking 7-21 business days after processing.

Mirrror Collection is not responsible for lost, stolen, or damaged packages once they have been shipped.

Please note that tracking information will be provided once your order ships, please use this to monitor delivery and report any issues to the carrier directly.

In addition, delivery times may be affected by holidays, carrier delays, or customs procedures.

How do I care for my hair?

Extend the life and quality of your hair with proper maintenance and nourishing products.

-Gentle washing with sulfate-free shampoo and conditioner

-Avoid heavy oils or products that can weigh your hair down

-Sleep with satin bonnet, scarf, or on a satin pillowcase to reduce friction

With just a bit of routine care, the hair will stay soft, smooth


No Refund Policy

Thank you for shopping with Mirrror Collection.

Please read our No Refund Policy carefully before completing your purchase. 

Due to the nature of our collection, we do not offer refunds, returns, or exchanges on any purchases.

All Sales Are Final!

Please ensure all lengths, textures, and order details are correct before completing your purchase.

Thank you for choosing Mirrror Collection - See your beauty, wear your confidence, one powerful reflection.